1111bet App Privacy Policy

1Who We Are

1111bet app is an online betting and gaming platform operated at 1111bet-app.club, serving players in Bangladesh. When this policy refers to "1111bet app", "we", "us", or "our", it means the operator of the 1111bet app platform.

We are the data controller for the personal information you provide when using 1111bet app. This means we are responsible for deciding how and why your data is processed. If you have any questions about how 1111bet app handles your data, you can reach us at [email protected].

2Data We Collect

1111bet app collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and occasionally from third parties such as payment processors.

Here is a breakdown of the main categories of data 1111bet app collects:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or for responsible gaming purposes.

3How We Use Your Data

1111bet app uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. Here is how we use the data we hold:

• Account management: To create and maintain your 1111bet app account, verify your identity, and process your transactions.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core 1111bet app experience.
• Customer support: To respond to your queries, resolve disputes, and improve our support processes.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) and know your customer (KYC) requirements.
• Fraud prevention: To detect and prevent fraudulent activity, unauthorised account access, and abuse of the 1111bet app platform.
• Responsible gaming: To monitor for signs of problem gambling and provide appropriate support tools.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of 1111bet app.
• Marketing communications: To send you relevant offers and promotions, where you have given consent or where we have a legitimate interest to do so.

You can opt out of marketing communications from 1111bet app at any time by contacting our support team or using the unsubscribe link in any email we send you.

4Legal Basis for Processing

1111bet app processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to provide the 1111bet app service you signed up for, including account management and transaction processing.
• Legal obligation: We are required by law to collect and retain certain data, particularly for AML compliance and age verification.
• Legitimate interests: We process some data to protect the security of the platform, prevent fraud, and improve our service — where these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

5Data Sharing

1111bet app does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share necessary financial data with bKash, Nagad, Rocket, and other payment providers to process your deposits and withdrawals.
• Identity verification providers: When KYC is required, we may share your documents with a third-party verification service operating under strict confidentiality obligations.
• Game providers: Some game data is shared with the software providers whose games appear on 1111bet app, solely for the purpose of delivering the game experience.
• Legal authorities: We may disclose your data to law enforcement or regulatory bodies if required by law or to protect the rights and safety of 1111bet app and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.

All third parties who receive data from 1111bet app are required to handle it securely and in accordance with applicable data protection laws. We do not permit them to use your data for their own marketing purposes.

6Cookies and Tracking

1111bet app uses cookies and similar tracking technologies to operate the platform effectively and understand how players use it. Cookies are small text files stored on your device when you visit the site.

We use the following types of cookies on 1111bet app:

• Essential cookies: Required for the platform to function. These keep you logged in and enable core features. They cannot be disabled without breaking the service.
• Analytics cookies: Help us understand how players navigate 1111bet app so we can improve the experience. Data collected is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences, such as language or display options, so you don't have to set them every visit.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account from unauthorised access.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of 1111bet app. For full details on managing cookies, refer to your browser's help documentation.

7Data Security

Keeping your data safe is a top priority at 1111bet app. We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse.

• All data in transit is encrypted using TLS (Transport Layer Security) protocols.
• Sensitive data at rest is stored using industry-standard encryption.
• Access to personal data within 1111bet app is restricted to authorised personnel only, on a need-to-know basis.
• We conduct regular security reviews and vulnerability assessments of the platform.
• Payment data is handled in compliance with applicable financial security standards.

While 1111bet app takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately at [email protected].

8Data Retention

1111bet app retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention guidelines are as follows:

• Account data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and compliance purposes.
• Transaction records: Retained for a minimum of 5 years to comply with financial regulations and AML obligations.
• KYC documents: Retained for the period required by applicable law, typically 5 years from the date of verification.
• Support communications: Retained for up to 3 years to assist with dispute resolution and service improvement.
• Technical and usage data: Typically retained for 12–24 months for analytics and security purposes.

When data is no longer required, 1111bet app securely deletes or anonymises it so it can no longer be linked back to you.

9Your Privacy Rights

As a user of 1111bet app, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected].

We will respond to all valid data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, and we will notify you if this is necessary.

10Children's Privacy

1111bet app is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, we will immediately close the account and delete all associated data.

If you believe a minor has created an account on 1111bet app, please contact us at [email protected] so we can investigate and take appropriate action promptly.

11Updates to This Policy

1111bet app may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify registered players via email or an in-platform message.

We encourage you to review this Privacy Policy periodically. Your continued use of 1111bet app after any changes are posted constitutes your acceptance of the updated policy.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 1111bet app handles your personal data, please get in touch with our support team:

You can also visit our FAQ page for answers to common questions about your account and our platform policies.